Banff Jasper Collection

Frequently Asked Questions

Our motor coaches will generally pull up curbside or in front of the hotel. Please refer to the front desk of your requested hotel for the exact locations.

No. Unfortunately our motor coaches are not wheelchair accessible.

We do our best to offer Wi-Fi on most services, however due to the limited connectivity in certain mountain regions, some services may have limited or no Wi-Fi available.

All transfers will have pick-ups and drop-offs at various locations.

Yes. Brewster Express offers a transfer service to Stoney Nakoda Resort. Connecting transfers to Kananaskis are provided by the Pomeroy Kananaskis Mountain Lodge.

Please note: If you are NOT staying at the Pomeroy Kananaskis Mountain Lodge, a surcharge for the transfer will apply and is paid directly to the bell desk driver. If transfers to Edmonton are required, these can be booked through Alberta Bus.

Brewster Express does not provide travel service between Banff and Jasper during the winter months, however, we can book you on a Sundog Tours' daily transfer. These can be booked up to two days in advance online here or by phoning us on 1.800.760.6934.

Yes, subject to available luggage space. Please ensure that your equipment are transported in their proper protective bags (example, golf clubs in cases, bikes in boxes, etc.). Brewster Express will not be responsible for any damaged equipment or luggage.

Upon arrival at YYC – After collecting your checked luggage and entering the main arrivals hall, please proceed to the BREWSTER desk. It is located just beside exit door # 5 on the arrivals level.

Unfortunately, no. To maintain the comfort of all of our guests aboard, we ask that you leave your pets at home.

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