Link to wildfire-related common questions
As Jasper residents return and make progress towards recovery, Pursuit remains committed to supporting the community and restoring a great visitor experience.
We are happy to share that in addition to providing rooms to the municipality for essential workers, residents and those supporting the recovery process, we’re now able to welcome guests. Miette Mountain Cabins, Forest Park Hotel, and Chateau Jasper are now open and as of October 5th, we will also begin welcoming guests to Marmot Lodge and The Crimson Hotel. The Lobstick and Pyramid Lake Lodge still remain unavailable; however, we are happy to welcome displaced guests into any of our other properties that are available. If you have a reservation that you want to cancel, please contact reservations directly at [email protected]. Otherwise, we look forward to welcoming you soon!
Please note, services in Jasper are limited at this time. If you choose to visit, we ask for your patience as we and the community work to restore this iconic destination. For a list of available services and businesses in the Jasper area, please visit the Municipality of Jasper website.
The residents of Jasper have been deeply affected by the recent wildfire, with many losing their homes and businesses. We kindly ask visitors to be mindful, give impacted areas of people space and be respectful as there may be longer than normal wait times for services.
We look forward to welcoming guests and providing a great hospitality experience. We appreciate your support, as Jasper’s community is built on tourism.
All Brewster Sightseeing Tours within Jasper are closed until Summer 2025. This includes: Explore Jasper, Explore Maligne and the Icefield Parkway from Jasper. All other Brewster Sightseeing tours outside of Jasper are operating as per our Summer 2024 schedule. The Brewster Express from Calgary to Lake Louise is open, however services from Lake Louise to Jasper are closed for the 2024 season. If you have a booking, it will automatically be cancelled, and your credit card will be refunded. Refunds should take up to 5-10 business days. No further action on your cancelled booking is required.
Parts of the Maligne Valley experienced fire activity and damage, and though the wildfire did not affect the upper Maligne Valley and areas around Maligne Lake, hazards remain along the roadway.
Parks Canada announced Maligne Lake Road will remain closed until further notice. Due to this closure, all Maligne Lake Cruises have been cancelled for the remainder of the 2024 season. If you have a booking, it will automatically be cancelled, and your credit card will be refunded. Refunds should take up to 5-10 business days. No further action on your cancelled booking is required. We look forward to welcoming guests back to this iconic attraction in Summer of 2025.
Jasper Hotels that are open or opening soon:
Jasper Hotels that are currently closed:
Yes, if our operations were closed due to the impacts from the wildfire on the dates of your booking, your reservation will automatically be cancelled and you will be refunded.
However, if you had to cancel your trip to Jasper because of the wildfire and as a result need to cancel an attraction or hotel that is now open, please contact us to ensure you receive a refund.
If you have a current booking to visit the Maligne Lake Cruise as part of your Pursuit Pass, we will automatically cancel and refund a portion.
If you would like to modify your current booking, please select the Modify Booking button in your confirmation email to adjust the date.
Please use this contact form to let us know what you left behind and where, we will do our best to locate and safely return it to you.
Jasper National Park is currently closed to all visitors.
For the safety of our guests, we have removed the Maligne Lake Cruise as a Pursuit Pass attraction at this time.
The Columbia Icefield Adventure and Columbia Icefield Skywalk are now open.
